KernHotSpot Error (Reported)
  • Priority - Critical
  • Affecting Other - KernWi-Fi
  • Dear Valued KernWi-Fi Customers,

    Some clients may be  experiencing Log on issues with KernHotSpot Free Guest Login as of Wednesday 17th of February.  

    Our engineers are currently investigating the error and will hopefully have the issue resolved shortly. 

    Thank you for your patience.

    Regards
    Kern Team

  • Date - 17/02/2021 13:00
  • Last Updated - 18/02/2021 09:26
SA Power Outage Notification - Hermitage (Scheduled)
  • Priority - Critical
  • Affecting Other - KernWi-Fi
  • Dear Valued KernWi-Fi Customer,

    SA Power Networks have scheduled a power outage at our  Hermitage Towers for Tuesday  23rd February from 8.00am -  3:00pm.

    This is affecting some customers in the following areas.

    Houghton, Sampson Flat, Lower Hermitage, Paracombe, Tea Tree Gully, Gould Creek, Inglewood and Upper Hermitage


    KernWi-Fi customers in these areas may experience some interruptions to their service.

    We will have our Back Up Generators available and these will be in operation until power is restored.

    We do apologise for any inconvenience caused by this unexpected interruption to service.

    We thank you for your patience and understanding in regards to this interruption and we look forward to continuing to provide our customers with a reliable, super-fast KernWi-Fi Service.


    If you do experience some service difficulties after the service has been restored, 
    please contact our Support Department (08) 7100-5432.

    Regards
    Kern Team

  • Date - 23/02/2021 08:00 - 23/02/2021 15:00
  • Last Updated - 10/02/2021 09:16